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​SBI awakened after complaints from consumers, now going to change many of its rules!

Thursday - September 12, 2019 12:06 pm , Category : WTN SPECIAL
Some rules of SBI to be changed from October 1
Some rules of SBI to be changed from October 1

Rules changes, but SBI needs to improve the behavior of bankers too!

SEP 12 (WTN) - Due to the functioning of the largest bank in the country i.e. State Bank of India (SBI), the complaints of angry customers to the bank are frequent. The SBI consumers complain that while the behavior of SBI personnel is not satisfactory, there are so many charges levied by the bank that cause financial loss to consumers. The matter of imposing a charge on consumers in the name of minimum balance and receiving hundreds of crores of rupees from the SBI has also become a matter of national debate. From time to time there has been opposition to the functioning of the SBI.

After such increasing complaints, the SBI is going to change some rules from October 1 for the benefit of its consumers. The SBI claims that the change in the rules will benefit the bank's consumers. The SBI is going to make the first major change with respect to Monthly Average Balance (MAB). For your information, let you know that the charge for non-maintenance of monthly average balance in SBI's bank account is going to be deducted. According to the information, this reduction can be up to 80 per cent.

As per the rules, at present the SBI customers are required to keep at least Rs 5,000 in the branch of Metro City and Rs 3,000 in the urban area branch in their bank account. But as per the new rules of the SBI, which is going to come into effect from October 1, the average monthly balance will be only Rs 3,000 once the account is located in both the metro city and the branch located in the urban area. That is, the consumers, who have their account in the branch of Metro City, have been given a discount of Rs 2,000 to keep the average monthly balance.

On the other hand, the SBI has given relief in penalty for non-maintenance of minimum balance to the SBI account holder in the entire urban area. If there is account in the bank branch, which is located in full urban areas, the minimum balance of the account of the consumer is reduced by more than 75 per cent from Rs 3,000, and then the consumer will have to pay a fine of Rs 15 on this with GST. Currently, the amount of fine is Rs 80 with GST. At the same time, those having a balance of 50 to 75 per cent will have to pay Rs 12 and GST on it, which is currently Rs 60 and GST.

At the same time, from October 1, NEFT / RTGS from SBI branch will be charged less than before. Now from October 1, the branch will charge Rs 2 on NEFT for up to Rs 10,000. At the same time, GST will be paid in addition to Rs 12 on NEFT of Rs 1 lakh to Rs 2 lakh, Rs 20 on NEFT of more than Rs 2 lakh. For your information, let you know that the SBI has already made online NEFT / RTGS transactions free.

SBI's ATM rules are also going to change from October 1. Now the customers of SBI Bank will be able to do a maximum of 10 debit transactions from SBI ATMs located in metro cities, whereas now this limit is only 6 transactions. At the same time, in addition to SBI ATMs in metro cities, a maximum of 12 free transactions can be done from SBI ATMs elsewhere.

At the same time, due to the new change of SBI, from October 1; the first 10 checks will be available free to the savings bank account holder. After this, for a checkbook with 10 checks, consumer will have to pay Rs 40 with a GST charge. At the same time,  for a checkbook of 25 checks, consumer will have to pay 75 rupees and GST charge.

It can be said that the changes that the SBI is making in the interest of consumers from October 1 will benefit the consumers. But the most important is the nature of the SBI bankers should be courteous and cooperative towards consumers. From time to time the SBI consumers have suffered due to the uncooperative attitude of the bank employees in the bank. It is to be hoped that the SBI management will train, advise and instruct its officers and employees to behave courteously with consumers.