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QR code to be printed on the packaged food in the train for correct information

Friday - September 20, 2019 11:49 am , Category : BUSINESS
Now passengers to get better quality of food in the trains
Now passengers to get better quality of food in the trains

Railways take 'big' and 'tough' steps for better food service

SEP 20 (WTN) - Indian Railways, which are among the largest rail networks of the world, are always ready for the safety and convenience of the passengers, but the timings of Indian trains and the food service found in the trains have always caused complaints to passengers. Talk about the food available in the trains, it has been seen that both the quality of food and its prices are not satisfied with the food available in the pantry car contracted by the IRCTC.

The food sold by the pantry car or at the railway station by the authorized vendor is often rancid, or dirty again. At the same time, the price of food is also charged more than the rate prescribed by the IRCTC. Thousands of passengers keep complaining about stale, dirty and expensive food every year from the railway. It is not that the Railways do not take any action on the complaints of the passengers, but even after the action the quality of food available in the pantry car and at the railway station is not improving.

The Railway Ministry is now taking a new step to provide better food and drink facilities to the passengers in the trains and at the railway stations. For your information, let us know that on the food packet given to passengers in the trains, the information related to it will now be given through the QR Code. IRCTC is preparing rules for this. According to the information, this new system will be implemented in a phased manner.

Yes now the QR code will be required if the food packets to be sold in the trains and at the railway station. The objective behind this scheme is that by scanning the QR code, passengers will be able to know where and when the food is cooked and what is the time of the packing of the food? Not only this, passengers will also be able to know that what is the right price for the packet, they have purchased with the QR code.

For your information, let us know that in order to read the printed QR code on the packets to be sold in the train and at the railway station, it is necessary to have a QR code scanner app in the smartphone. With the help of this app, the print QR code can be scanned on the food packet very easily, and it can be found out when and where the food is cooked, and at what time of its packing is?

At the same time, for your information, let us know that after complaints of overcharging of food from the passengers in the trains and at the railway stations, the Railways have implemented ‘No Bill, No Payment’ Policy for the convenience of the passengers. Under this policy, if the authorized vendor in the train and at the railway station does not bill the food item, the customer can refuse to give him the food item payment. Not only this, the customer can also complain to the concerned railway officer.

Not only this, after receiving frequent complaints about the quality of food; the railways have given facility to watching out for the food being cooked in the kitchen on the website of the Indian Railway Catering and Tourism Corporation (IRCTC) to keep an eye on the quality of food and the cooks cooking it. For information about how the food is being prepared, the Railways have started a live streaming website of food being cooked.

So we advise you to take advantage of the facilities provided by the railways to the passengers. It has been seen many times that the passengers are not aware of their rights. In the absence of information, passengers often fall prey to deception, or do not get satisfactory service. Be a conscious traveler and make full use of the facilities offered by the Railways, as this is your right.