Uber launches Driver Profile to gain rider s trust

New Delhi July 25 (IANS) In a bid to bridge the trust deficit berween a rider and driver cab-hailing app Uber on Tuesday announced a new Driver Profile feature to detail who the man behind the wheel is.

"At Uber we are introducing a way for riders to know their driver partners better. We believe it will have a positive impact on furthering trust between riders and driver partners " said Apurva Dalal Head of Engineering Uber India in a statement.

Meanwhile driver partners can customise their profile by adding personal information like the languages they speak hometown city recommendation and even a fun fact about themselves.

Riders on the other hand can now learn more about the person behind the wheel by tapping on the photo.

There have been some incidents in the past where riders have reported bad experiences with drivers.

--IANS
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