Accountability of officers should be fixed in redressal of complaints: CM Chouhan
Tuesday - January 18, 2022 10:53 pm ,
Category : BHOPAL
Instructions to suspend SDM Sahadol and Assitant Commissioner Khargone
Video conferencing of Samadhan online programme organized
Bhopal 18 January 2022: Chief Minister Shivraj Singh Chouhan has said that the accountability of officers should be fixed in redressal of complaints. Strict action should be taken against the officers and employees who do not give benefits on time. The pending applications should be resolved by launching a campaign. Chief Minister Chouhan was addressing the officers in video conferencing of Samadhan online programme in Mantralaya today.
Chief Minister Chouhan directed to suspend two officers, SDM Shahdol and Assistant Commissioner Khargone, who were negligent in redressal of complaints. Chief Secretary Iqbal Singh Bains, Principal Secretary Manish Rastogi, Collectors of the districts, Superintendents of Police and other officers were present.
Chief Minister Chouhan congratulated the districts, officers, departments for their outstanding performance in the CM Helpline and instructed the low performing ones to improve. Chief Minister Chouhan asked the district collectors to resolve the complaints of electricity, cleanliness, scholarship, sewage etc. on priority.
Chief Minister Chouhan said that providing benefits of schemes and maintaining systems is good governance. The departments which have more issues should be reviewed. There should be continuous review of complaints at the district and state level. There is no pendency of complaints in the CM Helpline. He said that the ranking of districts is being done on the basis of redressal of complaints.
Chief Minister Chouhan praised the districts which have improved the most in the ranking of the district and stressed the need to improve districts with low ranking through better work. He said that this competition should continue. Chief Minister Chouhan said that officers should work seriously in "Samadhan Ek Diwas".
Chief Minister Chouhan directed for systematic distribution of ration in the state. He said that strict action should be taken if the complaints related to ration are found to be true. In this regard, he gave necessary instructions to Rajgarh and Ashoknagar collectors. The Chief Minister told all the collectors that there should be no complaints in distribution of ration for poor.
Disposal of applications and instructions to officers
Chief Minister Chouhan expressed displeasure over the timely disposal of applications related to the birth certificate of the daughter of Jagdish Chouhan an applicant from Bhopal and Guna applicant Mukesh Sharma’s maternity assistance. He said that the arrangements for redressal of complaints should be improved through the CM Helpline. If found guilty, action should be taken against the concerned persons.
Chief Minister Chouhan directed the Superintendent of Police to trace the missing girl in connection with the complaint of Panna’s applicant Deepak Nath. He said that serious action should be taken in such cases. In the matter of complaint of Morena’s applicant, Tinku Sharma, Chief Minister Chouhan told to ensure early payment of toilet construction. In other such cases also, pay the amount expeditiously. The Chief Minister inquired about the complaint from the applicant Surendra of Narsinghpur and expressed his displeasure over the delay in sanction of loan.
Chief Minister Chouhan held the SDM responsible for non-payment of compensation amount even after passing of the award of land to Anuppur applicant Gyan Singh. In this regard, Shahdol commissioner was directed to conduct an inquiry and suspended SDM Milind Nagdeve. He said that those who are involved in it will not be spared. The Chief Minister heard the complaint of Khargone applicant Sushri Upasana Badole. Chief Minister Chouhan directed to suspend the Assistant Commissioner Tribal Development on closing the complaint about the amount of housing assistance scheme. Chief Minister Chouhan said that there should be no delay in providing assistance due to technical reasons.
Sheopur applicant Yogendra Maheshwari told Chief Minister Chouhan that his problem has been resolved. He has obtained the loan. Chief Minister Chouhan said that other pending cases in the state should be resolved soon. Chief Minister Chouhan heard the complaint of Bhopal applicant Smt. Sangeeta Chouksey. He sought information about the complaint of an accident case related to Ayush Bhargava of Betul. He instructed to give benefits to Ayush by considering it as a special case on humanitarian grounds. Chief Minister Chouhan directed all the collectors to make necessary arrangements for the poor in view of the severe cold.
Chief Minister Chouhan directed the Public Works Department to complete the incompleted construction works. He directed the Medical Education Department to provide benefits of all facilities required in cases of maternity assistance, medical colleges and hospitals. The Chief Minister asked for early redressal of complaints regarding payment of wages and material purchase in the Forest Department – Window to News
